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Help with your Opal card

Help with your Opal card online

Contact us online if you need help with:

Opal card balance enquiries and adjustments

If you need to check your card balance, login to your Opal card account. Or you can call Opal Customer Care on 13 6725 (13 OPAL).

For transport enquiries and feedback not related to the Opal card, including:

Please visit transportnsw.info

If you want to know more about the Opal card, read our frequently asked questions