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Enquiries and feedback

To provide feedback, make an enquiry or to find out more about the Opal card, please complete the form below.  For travel enquiries and feedback not related to the Opal card please visit

Feedback Form

Important note: This form contains a security feature called CAPTCHA. If you need help to complete this form, please call Opal Customer Care on 13 67 25 (13 OPAL).

*Items marked with an asterisk are mandatory.
If you would like a response to your enquiry please provide contact details. You do not have to provide non-mandatory information. Information may be used as set out in the Opal Privacy Policy.

Contact details