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Forgotten your username or password?

Forgotten your username?

If you do not remember your username you can locate it together with your selected security question on the confirmation email sent to you when you first set up your Opal card.


Forgotten your password?

You can recover your password details by entering your card and security details. Your username is usually your email address.

Forgot password

*Items marked with an asterisk are mandatory


Or


Alternatively please call Opal Customer Care on 13 67 25 (13 OPAL).