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Opal Customer Care

Registered Opal card holders

If your Opal card is registered, log into your Opal account and select the "Opal account enquiries" tab to submit your feedback or enquiry about your Opal card or Opal account. 

Unregistered Opal card holders

If your Opal card is unregistered, complete our online form to submit your feedback or enquiry. Please make sure you provide your contact details so that we can contact you.