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Replacement, balance transfer or adjustment

Apply for a replacement Opal card
If you want to apply for a replacement Opal card call 13 67 25 (13 OPAL).

Request a balance transfer to another registered Opal card
To request a balance transfer to another registered Opal card call 13 67 25 (13 OPAL).

Request a balance adjustment
To request a balance adjustment call 13 67 25 (13 OPAL).

To report a lost or stolen Opal card
Log in to Report your card as lost or stolen or by calling 13 67 25 (13 OPAL).