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Opal Card

Apply now for your Gold Opal card

Tap into all the benefits of Opal with fares capped at just $2.50* a day.

Get on board with the Gold Senior/Pensioner Opal card

First, choose the option that matches your situation below:

I have a NSW or ACT Seniors Card

I have a Pensioner Concession Card

I have a NSW War Widower Card

I have a Seniors Card (excluding NSW or ACT)

I'm a registered asylum seeker

Tap into public transport services across Sydney, the Blue Mountains, Central Coast, Hunter, Illawarra and Southern Highlands capped at $2.50* a day, no matter how much you travel.

With Opal you can travel on the following services:

* Excluding Sydney Airport Station access fee

Who can apply?

The Gold Senior/Pensioner Opal card is available to Pensioner Concession Card holders, NSW Seniors, ACT Seniors and NSW War Widow/ers.

If you have one of these cards below you're eligible for the Gold Senior/Pensioner Opal card:

 

NSW seniors card ACT seniors card
NSW Seniors Card ACT Seniors Card (the card number must have 9 digits to be valid, otherwise it will need to be replaced with a new ACT Seniors MyWay Card)
Human services pensioner War widow concession Veteran pensioner
Pensioner Concession Card
Department of Human Services
NSW War Widow/er
Transport Concession Card
Pensioner Concession Card
Department of Veterans' Affairs

 

Order your Opal card online now

If you are an interstate senior (except ACT) you’ll need to apply with a different application form - find out more here on how to apply.

If you are an asylum seeker you’ll need to apply with a different application form - find out more here on how to apply.

Key benefits

Lower fares

Gold Opal fares are half the price of Adult Opal fares. Plus with Opal you can also save 30% on off-peak train fares.

Daily, Weekly and Sunday Travel Caps

Gold Opal card fares are capped at $2.50 a day*. Plus, if you only take a short bus or train trip and don’t reach the $2.50 cap, then you’ll pay less.

Opal Transfer Discount

If you switch modes of transport during a journey, you can get an Opal Transfer Discount of $1 for each transfer to a new mode of transport. To benefit from the Opal Transfer Discount, you will need to transfer to your new mode of transport within 60 minutes of tapping off from your previous mode^.

Weekly Travel Reward

Friends, shopping, appointments...trips on public transport can add up fast. That's where Opal shines: once you complete eight paid journeys in a week you can travel for the rest of the week for half-price*. It's called the Weekly Travel Reward.

Opal trip advantage

If you make several trips using the same mode of transport, as long as your transfer occurs within 60 minutes of tapping off from your last section of the trip, it counts as a single journey and a single fare.

Just set and forget

You may want to choose auto top up so you’re always ready to travel. Whenever your Gold Opal card value falls below $5 it automatically tops up to the amount of your choice using a linked debit or credit card. You can change the top up amount or cancel auto top up at any time.

Visa or MasterCard.

Get the Opal Travel app

You can plan your trips, search your transaction history, top up your Gold Opal card and even calculate your fares, all from your smart phone.

*Excluding the Sydney Airport station access fee.
The journey count for the Weekly Travel Reward resets every Monday at 4:00am. Journeys made after reaching the Daily Travel Cap do not count as paid journeys, so don't add towards the Weekly Travel Reward.
^Excluding transfers between Sydney Ferries and light rail.
60 minutes applies to all services except the Sydney Ferries F1 Manly service where the standard transfer time is extended to 2 hours and 10 minutes from tap on.

How to apply

If you’re a pensioner, NSW Senior, ACT Senior or a NSW War Widow/er Card holder order your Gold Senior/Pensioner Opal card:

Note: ACT Seniors Card numbers must have 9 digits to be valid. If your card has fewer than 9 digits, you will need to apply for a new ACT Seniors MyWay Card at the Council on the Ageing office, an ACT Government Library, or an Access Canberra Shopfront. Please allow up to 7 working days for your new Seniors Myway card to be registered in the system before applying for your Gold Opal card. 

 You can’t get your new Gold Opal card at a retailer although you can apply for one at a Service NSW Centre and we will mail it to your nominated address.

You don’t need a credit card to apply and there is no fee for a Gold Opal card.

Make sure you have your NSW Seniors, ACT Seniors, Pensioner Concession or NSW War Widow/er Card handy to confirm your eligibility. Remember that your Gold Opal card is not transferable and fines may apply for misuse.

Order your Opal card now

Hearing and speech impaired customers
Call Opal Customer Care via the National Relay Services (NRS) on 1300 555 727

TTY users please call 133 677

Non-English speaking customers
For support in your language call the Translating and Interpreting Services (TIS) on 131 450

Once your eligibility is confirmed your new Gold Opal card will be mailed to you within five to seven working days.

How to use Opal

How to top up

If you don't add value to your Opal card when you first order it, you need to add some value before you travel.

You can top up your Opal card:

Online and phone top ups may take up to 60 minutes to take effect and you must tap on at an Opal card reader within 60 days to collect the top up value on your card, otherwise your top up value will be reversed to your credit/debit card account. Some retailers require their customers to pay minimum transaction values or a service fee to cover credit/debit card merchant fees.

Find out more on topping up

How to tap on and tap off

Simply tap on with your Opal card on the Opal card readers at train stations, ferry wharves and on buses to begin your journey.

At the end of your journey, always tap off on a reader* and the system will automatically deduct the correct fare from your card.

* There’s no need to tap off on Manly Ferry services because there’s only one possible stop.

How to check your travel history

For a record of your recent travel, you can view your Activity Statement online by logging into your account

My Account details, including activity and balances are processed within 48 hours. If you have any questions about your Opal Activity statement please contact us via our feedback page or you can contact us at 13 67 25 (13 OPAL). We’ll look into your activity and let you know if any adjustments need to be made.

For any other questions you can view our Gold Opal card FAQs.