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Opal Card

Opal for interstate seniors

Tap into all the benefits of Opal with fares capped at $2.50* a day.

Gold Opal card for interstate seniors

Tap into public transport services across Sydney, the Blue Mountains, Central Coast, Hunter, Illawarra and Southern Highlands capped at $2.50* a day, no matter how much you travel.

With Opal you can travel on the following services:

Who can apply?

If you’re an eligible senior living outside NSW or the ACT, but still within Australia, you can now apply for the Gold Opal card if you have a valid Seniors card issued by an Australian State or Territory Government.

Seniors Card

The Gold Opal card is not available to holders of other types of senior cards such as:

How to apply

If you’re an interstate senior from a state or territory other than the ACT, you can order your Gold Opal card in three easy steps:

  1. Print this form (not for ACT Seniors)
  2. Complete the form
  3. Send the completed form with a copy (front and back) of your valid Seniors Card: 

           by mail to:

           Transport Concession Office:
            PO Box K659, Haymarket NSW 1240

            OR

            by email to: concessions@transport.nsw.gov.au

You don't need a credit card to apply and there is no fee for a Gold Opal card, however, you do need to add value to your Gold Opal card to travel.

You should only submit your application two weeks before you need to travel, as your application will be processed immediately and your card will only be valid for 60 days (excluding seniors from ACT, Queensland, Victoria and Tasmania) from the date of issue. If you need to travel in NSW for longer than 60 days , you will need to submit a new application when your card expires and a new card will be mailed to you.

Please ensure the mailing address you provide on your application is the one you will be staying at to receive the card.

Hearing and speech impaired customers

Call Opal Customer Care via the National Relay Services (NRS) on 1300 555 727

TTY users please call 133 677

Once your eligibility is confirmed your new Gold Opal card will be mailed to you within five to seven working days.

How to use Opal

How to top up

If you don't add value to your Gold Opal card when you first order it, you need to add some value before you travel.

You can top up your Gold Opal card:

Online and phone top ups may take up to 60 minutes to take effect and you must tap on at an Opal card reader within 60 days to collect the top up value on your card, otherwise your top up value will be reversed to your credit/debit card account. Some retailers require their customers to pay minimum transaction values or a service fee to cover credit/debit card merchant fees.

Find out more about topping up

How to tap on and tap off

To tap on, hold your Gold Opal card against the Opal symbol on an Opal card reader. Keep your card still until you hear the ‘ding’ and you see a tick appear on the Opal reader display.

To tap off, do the same thing at your destination. When you tap off, your fare is automatically calculated and deducted from the value on your card. There’s no need to tap off when travelling on the F1 Manly service.

Opal card readers are available at train stations, on buses, ferry wharves and at light rail stops.

Registering your Gold Opal card

The Gold Opal card for interstate seniors arrives unregistered. But there are lots of reasons to register your Gold Opal card, including:

Validity period

The Gold Opal card for interstate seniors (excluding seniors from ACT, Queensland, Victoria and Tasmania) is valid for 60 days from the date of issue – if you’re in NSW for more than 60 days you should submit a new application when your Gold Opal card expires.

You can get a refund on your Gold Opal card balance if you apply within 90 days of your Gold Opal card expiry. Download the Opal Refund Form or call 13 67 25 (OPAL).

If you move permanently to NSW from another state you can apply for a NSW Seniors Card and get a Gold Opal card with no set expiry period.