Skip to content

Opal Card

Concession Opal for job seekers and other approved Centrelink customers

Concession Opal for job seekers and other approved Centrelink customers

The Concession Opal card is available for eligible NSW job seekers receiving the full rate of Newstart or Youth Allowance or one of the Centrelink benefits listed below. It gives you all the benefits of Opal, plus fares at half the price of the Adult Opal card. 

Before applying for your Concession Opal card, you need to have successfully applied for a Transport Concession Entitlement Card, as you must have both cards to travel. 

Concession Entitlement Card

Once you have an Opal card, you can load value onto it to pay for your travel on any mode of public transport, including trains, buses, ferries and light rail in Sydney, the Blue Mountains, Central Coast, Hunter, Illawarra and Southern Highlands.

Who is eligible?

All Centrelink customers who are NSW residents and are receiving the maximum rate of benefit and are:

Registered as looking for work and receiving one of the following Centrelink benefits: 

or

Receiving one of the following Centrelink benefits: 

or

Registered for employment services and receiving one of the following Centrelink benefits:

If you have any questions regarding eligibility for a Centrelink benefit, please contact Centrelink directly.

How to apply

Step 1.

Apply for your Transport Concession Entitlement Card.

Step 2.

Apply online for your Concession Opal card.

Make sure you have a valid Centrelink Reference Number (CRN) handy to confirm your eligibility.

Once your eligibility is confirmed your Concession Opal card will be mailed to you in 7-10 working days.

 

Hearing and speech impaired customers

Call Opal Customer Care via the National Relay Services (NRS) on 1300 555 727

TTY users please call 133 677

Non-English speaking customers

For support in your language call the Translating and Interpreting Services (TIS) on 131 450.

Travelling with your Opal card

Before travelling, you’ll need to activate your new Opal card by following the instructions on the sticker attached to the card. 

When travelling with a Concession Opal card, you must carry a valid Transport Concession Entitlement Card or you could be fined.

 

concession-card Concession Entitlement Card

More information