Opal for apprentices and trainees
Concession Opal for apprentices and trainees
The Concession Opal card gives you all the convenience and flexibility of Opal, with fares at half the price of the Adult Opal card for travel on transport services including:
- All Sydney Trains
- All NSW TrainLink Intercity services
- All buses in Sydney, the Blue Mountains, Central Coast, Hunter and Illawarra
- All Sydney Ferries and the Stockton Ferry in Newcastle
- Light rail
Who can apply?
You’re eligible if you:
- Are an apprentice or a new entrant trainee currently registered with Training Services NSW and in an active apprenticeship or traineeship approved by them
- Have a Training Contract ID (TCID) number issued by Training Services NSW
Apprentices and trainees can enjoy cheaper fares, and other benefits of Opal, anywhere within the Opal network.
Concession Opal fares are half the price of Adult Opal fares*. Plus with Opal you can also save 30% on off-peak train fares.
Daily, Weekly and Sunday Travel Caps
Travel as much as you want on trains, buses, ferries and light rail within the Opal network and you’ll never pay more than $7.50 a day, $30 a week, or $2.50 on Sundays*.
Weekly Travel Reward
Study, friends, work, beach...trips on public transport can add up fast. That's where Opal shines: once you complete eight paid journeys in a week you can travel for the rest of the week for half-price*. It's called the Weekly Travel Reward‡.
If you travel on more than one mode of transport within a journey, and are travelling with a Concession Opal card, you will get a $1 discount for each transfer to a new mode of transport. Remember, however, for your travel to be considered a journey, you must tap on for your next mode of transport within 60 minutes of tapping off from your last mode^.
Opal trip advantage
If you make several trips using the same mode of transport, as long as your transfer occurs within 60 minutes of tapping off from your last section of the trip†, it counts as a single journey and a single fare.
Just set and forget
Opal auto top up works just like the e-tags we use on the road:
- The Concession Opal card automatically tops up from a linked credit or debit card
- You’ll always be ready to travel
- Set up auto top up online or call 13 67 25 (13 OPAL)
Get the Opal Travel app
You can plan your trips, search your transaction history, top up your Gold Opal card and even calculate your fares, all from your smart phone.
*Excluding Sydney Airport station access fee
‡The journey count for the Weekly Travel Reward resets every Monday at 4:00am. Journeys made after reaching the Daily Travel Cap do not count as paid journeys, so don't add towards the Weekly Travel Reward.
^ Excluding transfers between Sydney Ferries and light rail.
†60 minutes applies to all services except the Sydney Ferries F1 Manly service where the standard transfer time is extended to 2 hours and 10 minutes from tap on.
How to apply
You'll need to apply for a Transport Concession Entitlement Card.
Make sure you have your TCID number with you when you fill out the application – you’ll find it included on the letters you’ll have received from Training Services NSW confirming your apprentice/trainee status.
Apply for your Concession Opal card online or call 13 67 25 (13 OPAL), 24 hours, seven days a week.
Have your TCID number handy when applying and remember to set up auto top up, so you’ll always be ready to travel.
Hearing and speech impaired customers
Call Opal Customer Care via the National Relay Services (NRS) on 1300 555 727
TTY users please call 133 677
Non-English speaking customers
For support in your language call the Translating and Interpreting Services (TIS) on 131 450.
Your Concession Opal card will be mailed to you within five to seven working days. Follow the instructions to activate your card when it arrives.
Before travelling you also need to have received your Transport Concession Entitlement Card (sent separately) and you’ll need to carry it all times as proof of entitlement when travelling on your Concession Opal card.
How to top up
If you don't add value to your Opal card when you first order it, you need to add some value before you travel.
You can top up your Opal card:
- Online (one off top up or auto top up)
- Over the phone
- Via the Opal Travel app
- At selected Transport Customer Service Centres and Shops
- At an Opal retailer
- At a top up machine
Online and phone top ups may take up to 60 minutes to take effect and you must tap on at an Opal card reader within 60 days to collect the top up value on your card, otherwise your top up value will be reversed to your credit/debit card account. Some retailers require their customers to pay minimum transaction values or a service fee to cover credit/debit card merchant fees.