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How do I get my Opal card?

Opal card retailer

You can load as little as $10 on an Adult Opal card, $2.50 on a Gold Senior/Pensioner Opal card and $5 on a Concession or Child/Youth Opal card using cash, or a debit/credit card*.

* May be subject to retailer minimum transaction value.

Find an Opal card retailer


You can order your Opal card online

The Opal online ordering process will only take a few minutes – register and add value to your Opal card and we will mail it to you.  It’s that easy!

Get your Opal card now

Opal Customer Care

If you don’t want to order your card online, call 13 67 25 (13 OPAL) and talk to one of our Opal Customer Care representatives.

If you order your card over the phone, you will need to create an Opal online account to view your card details online.

Find out what you need to do to get an Opal card